Last updated: December 6, 2025

Privacy Policy

How we collect, use, and protect your information

1. Information We Collect

1.1 Information You Provide

Email address: Required to subscribe to feeds and receive notifications
Webhook URLs: If you configure webhook notifications
API keys: Generated when you access paid features
Payment information: Processed by our payment provider (Stripe)

1.2 Information Collected Automatically

Usage data: Pages visited, features used, subscription activity
Device information: Browser type, operating system, IP address
Cookies: Session cookies for authentication and preferences

1.3 Third-Party Website Data

We collect publicly available data from websites you choose to monitor. This data is used solely to detect changes and notify you. We do not use this data for any other purpose.

2. How We Use Your Information

We use your information to:

Provide and maintain the Service
Send notifications about monitored pages
Process payments and manage subscriptions
Improve and optimize the Service
Respond to support requests
Detect and prevent fraud or abuse
Comply with legal obligations

3. Data Sharing

3.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share data with service providers who assist in operating our Service:

Cloudflare: Hosting and infrastructure
Stripe: Payment processing
Email providers: Notification delivery

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.4 Public Feeds

By default, feeds are public and visible to other users. Your email address is never publicly displayed. You can create private feeds with a paid subscription.

4. Data Retention

We retain your data as follows:

Account data: Until you delete your account
Feed data: 90 days of change history for free users; 1 year for paid users
Server logs: 30 days
Payment records: As required by law (typically 7 years)

When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures to protect your data:

All data transmitted via HTTPS/TLS encryption
Data encrypted at rest
Regular security audits
Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

6.1 Access and Portability

You have the right to access your personal data and request a copy in a portable format.

6.2 Correction

You can update your email address and other account information at any time.

6.3 Deletion

You can request deletion of your account and associated data by contacting us.

6.4 Opt-Out

You can unsubscribe from notifications at any time using the unsubscribe link in emails or by managing your subscriptions.

7. GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at privacy@alert.new.

8. CCPA Rights (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell your data)
Right to request deletion
Right to non-discrimination for exercising these rights

9. Cookies

We use cookies for:

Essential cookies: Required for the Service to function (authentication, sessions)
Preference cookies: Remember your settings and preferences

We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect Service functionality.

10. Third-Party Integrations

When you use integrations (Slack, Discord, webhooks), data is transmitted to these services according to their privacy policies. We are not responsible for how third parties handle your data.

11. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information.

12. International Transfers

Your data may be transferred to and processed in countries other than your own. We use Cloudflare's global infrastructure, and data may be processed in any region where Cloudflare operates.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance.

14. Contact Us

For privacy-related inquiries:

Email: privacy@alert.new